Wednesday 2 January 2013

Canon Digital Solutions Software Installer Fails - Universal Installer Error

I've found that trying to install the latest Canon Digital Solutions software fails on certain PCs and there seems to be no easy way to resolve it. This has happened using Canon software on Windows Vista 64 bit with the error Universal Installer Windows has stopped working.

Universal Installer Windows has stopped working
Canon Digital Solutions software error - Universal Installer Windows has stopped working

The solution that I have found to successfully run the software which includes my favourite image browser, Digital Photo Professional, is to install on another PC. Copy the folders from under C:\Program Files x86\Canon to a memory stick and replace them on your target machine.

As long as the software is already installed on the destination machine you can then run the Canon solutions software using the files that installed on the old PC.

NOTE: This worked for me but there is no guarantee that it will work for everyone. I would recommend that you back up any files that you replace so you can reverse the process if it doesn't work!"